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Cherry E Commerce Pvt. Ltd. is the sole owner of the information
collected on NewTravelAgent.com. Cherry E Commerce Pvt. Ltd collects
personally identifiable information from our users at several different
points on our Web site.
Orders
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form.
You must provide contact information (such as name, email, and shipping
address) and financial information (such as credit card number,
expiration date).
We use this information for billing purposes and to fill your orders.
If we have trouble processing an order, we will use this information
to contact you.
We will send you regular updates about the services you have purchased.
In order for us to communicate those updates in the timely manner,
we will use the contact information provided to us.
Application Forms
If you apply for purchase an insurance policy or other product or
service requiring financial information on our site, we require
that you provide certain personally identifiable information, including
your name, address, phone number, credit card number and Social
Security number. This information is necessary to process your application
and to contact you.
Social Security Numbers
We may ask for your social security number at some instances. Such
information is requested only when it is required for us to fulfill
your order, or if required by any government agency
Surveys or Contests
From time-to-time, we may provide you the opportunity to participate
in contests or surveys on our site. If you participate, we will
request certain personally identifiable information from you. Participation
in these surveys or contests is completely voluntary and you therefore
have a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name
and shipping address), and demographic information (such as zip
code).
We use this information to further improve upon our service, and
enhance the visitor experience on our website.
We may use a third party service provider to conduct these surveys
or contests; that company will be prohibited from using our users
personally identifiable information for any other purpose. We will
not share the personally identifiable information you provide through
a contest or survey with other third parties unless we give you
prior notice and choice.
Tell-A-Friend
If you choose to use our referral service to tell a friend about
our site, we will ask you for your friends name and email
address. We will automatically send your friend a one-time email
inviting him or her to visit the site. Cherry E-Commerce Services
Pvt. Ltd. stores this information for the sole purpose of sending
this one-time email and tracking the success of our referral program.
Your friend may contact us at opt.out@newtravelagent.com to request
that we remove this information from our database.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on the latest deals and
specials available.
Out of respect for your privacy, we present the option not to receive
these types of communications. Please see the Choice and Opt-out.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your
name and email address to send the newsletter to you. Out of respect
for your privacy, we provide you a way to unsubscribe. Please see
the Choice and Opt-out section.
Service-related Announcements
We will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our service
is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are
not promotional in nature. If you do not wish to receive them, you
have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us,
we will send you a welcoming email to verify your username and password.
We will also communicate with you in response to your inquiries,
to provide the services you request, and to manage your account.
We will communicate with you by email, telephone, SMS, Chat, instant
messenger or fax in accordance with your wishes.
Profile
We store information that we collect through cookies, log files,
clear gifs, and/or third party sources to create a profile
of your preferences. We tie your personally identifiable information,
and your purchasing history, to information in the profile, in order
to provide tailored promotions and marketing offers and to improve
the content of the site for you.
Sometimes it may be required for us to share your profile with our
suppliers in order to accurately fulfill your order.
Supplementation of Information
In order to provide certain services related to travel reservations
and bookings to you, we may on occasion supplement the personal
information you submitted to us with information from third party
sources.
ID [Address] Verification
We use Third Party software to verify your identity
and address, in order to process your requests.
Enhancement of Profile Information
We purchase marketing data from third parties and add
it to our existing user database, to better target our advertising
and to provide pertinent offers in which we think you
would be interested. To enrich our Profiles of individual customers,
we tie this information to the personally identifiable information
they have provided to us.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base
with our partners and advertisers. This information does not identify
individual users. [Describe the sharing practices of what your site
does, but be specific in describing your relationship with these
third parties. Define terms such as partner.]
We do not link aggregate user data with personally identifiable
information.
Personally identifiable information:
We do not Share Personally Identifiable Information with Third Parties
[Specifically describe any actual practices involving sharing of
personally identifiable information. Describe scenarios in which
the partner can use the information in any way, and/or where the
partners use of the information is limited (and explain how
limited). Describe sharing with parent companies, subsidiaries or
affiliated companies for reasons other than corporate record keeping
purposes, where relevant. Typically these kinds of sharing arrangements
occur when the third party will own or control the personal information.
Below are some examples of relationships or situations involving
sharing personal information with third parties.
Keep in mind that if you are sharing personally identifiable information
with third parties acting other than as your agents or service providers,
you must provide an opt-out prior to the sharing.]
Agents
We use an outside shipping company to fulfill orders, and a credit
card processing company to bill you for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any other purposes.
Service Providers
We use other third parties [or OTHER PARTYS NAME] to provide
[describe specific services] on our site. When you sign up for [named
service(s)], we will share [specify what information is being shared]
as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable
information for any other purpose. [Use this disclosure only if
your contracts expressly prohibit the provider from using the data
for other purposes].
Other Third Parties
[Describe third-party relationships other than agency and service
provider relationships; describe what information is shared and
for what purpose].
Legal Disclaimer
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary
to protect our rights and/or to comply with a judicial proceeding,
court order, or legal process served on our Web site
Choice/Opt-out
[Explain all circumstances in which you provide users a choice about
how you use or share their personally identifiable information].
We provide you the opportunity to opt-out of having
your personally identifiable information used for certain purposes,
when we ask for this information. For example, if you purchase a
product/service but do not wish to receive any additional marketing
material from us, you can indicate your preference on our order
form.
If you no longer wish to receive our newsletter and promotional
communications, you may opt-out of receiving them by following the
instructions included in each newsletter or communication or by
emailing us at [EMAIL ADDRESS] [We offer an opportunity to opt-out
of certain communications on our [MEMBER INFORMATION PAGES], or
you may contact us at [PHONE] [EMAIL] or [POSTAL MAIL] to opt-out.]
You will be notified when your personal information is collected
by any third party that is not our agent/service provider, so you
can make an informed choice as to whether or not to share your information
with that party.
Log Files
As is true of most Web sites, we gather certain information automatically
and store it in log files. This information includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users,
to analyze trends, to administer the site, to track users
movements around the site and to gather demographic information
about our user base as a whole.
We do [do not] link this automatically-collected data to personally
identifiable information. [IP addresses are tied to personally identifiable
information to [describe the purpose for which you do this]
We use a third-party tracking service [called XXXX] that uses cookies
[log files] to track non-personally identifiable information about
visitors to our site in the aggregate [state what information is
captured, e.g., usage and volume statistics] to [state purpose of
the collection]
Cookies
A cookie is a small text file that is stored on a users computer
for record-keeping purposes. We do not use cookies on this site.
We do not link the information we store in cookies to any personally
identifiable information you submit while on our site.
We use [both] session ID cookies [and/or] persistent cookies. [We
use session cookies to make it easier for you to navigate our site.]
A session ID cookie expires when you close you browser. A persistent
cookie remains on your hard drive for an extended period of time.
You can remove persistent cookies by following directions provided
in your Internet browsers help file. [Provide
a link to information on cookies.]
[Explain how cookies are used on your Web site.] We set a persistent
cookie to store your passwords, so you dont have to enter
it more than once. Persistent cookies also enable us to track and
target the interests of our users to enhance the experience on our
site.
If you reject cookies, you may still use our site, but your ability
to use some areas of our site, such as contests or surveys, will
be limited. [Describe use of cookie for shopping cart, if appropriate.]
Some of our business partners (e.g., advertisers) use cookies on
our site. We have no access to or control over these cookies. See
Third Party Advertisers.
This privacy statement covers the use of cookies by [NAME OF SITE][this
site] only and does not cover the use of cookies by any advertisers.
[See the Third Party Advertisers section.]
[Webtrendslive users may have further obligations of particular
language per their license with Webtrendslive. See your license
agreement.] [See the Profile section above.]
Clear Gifs (Web Beacons/Web Bugs)
We employ [or our third party advertising partner employs] a software
technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that
help us better manage content on our site by informing us what content
is effective. Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online
movements of Web users. In contrast to cookies, which are stored
on a users computer hard drive, clear gifs are embedded invisibly
on Web pages and are about the size of the period at the end of
this sentence. We do not tie the information gathered by clear gifs
to our customers personally identifiable information.
To learn more about our advertising companys use of clear
gifs, please go to [NAME OF ADVERTISERS SITE.]
We use clear gifs in our HTML-based emails to let us know which
emails have been opened by recipients. This allows us to gauge the
effectiveness of certain communications and the effectiveness of
our marketing campaigns. If you would like to opt-out of these emails,
please see Choice and Opt-out.
Third Party Advertisers
The ads appearing on this Web site are delivered to users by [THIRD
PARTY AD SERVER NAME], our advertising partner. We share Web site
usage information about users with a reputable third party [NAME
OF THIRD PARTY] for the purpose of targeting our Internet banner
advertisements on this site.
[THIRD PARTY AD SERVER NAME] uses cookies and clear GIFs on this
site, which allow it to recognize a user's cookie when a user visits
this site. The information that [THIRD PARTY AD SERVER NAME} collects
and shares through this technology is not personally identifiable.
For more information about our third-party advertiser, or to learn
more about the choices available to you regarding this anonymous
information, please click here [LINK TO: AD SERVER PRIVACY POLICY/OPT
OUT].
Links to Other Sites
This Web site contains links to other sites that are not owned or
controlled by Cherry E-Commerce Pvt. Ltd. Please be aware that we,
Cherry E-Commerce Pvt. Ltd., are not responsible for the privacy
practices of such other sites.
We encourage you to be aware when you leave our site and to read
the privacy statements of each and every Web site that collects
personally identifiable information.
This privacy statement applies only to information collected by
this Web site.
Co-branded sites
[Discuss co-branding and/or framing relationships, including where
the user may not know who is collecting the information. Describe
what personally identifiable information is shared and the purpose
of any sharing of this information. Remember that you must provide
an opt-out prior to sharing this information, if the third party
is not your agent or service provider. Where site links to co-branded
sites, or sites operated by business partners, explain whether the
sites privacy policy applies to personal information collected
on those sites].
Bulletin Boards/Chat Rooms
[The TRUSTe program does not govern personal information submitted
in bulletin boards, chat rooms, or similar services. If you provide
these services on your site, TRUSTe requires that you provide a
warning about the potential consequences of posting personally identifiable
information there, as a service to customers and other visitors
to your site. For example:]
If you use a bulletin board or chat room on this site, you should
be aware that any personally identifiable information you submit
there can be read, collected, or used by other users of these forums,
and could be used to send you unsolicited messages. We are not responsible
for the personally identifiable information you choose to submit
in these forums. [Other disclaimers, as well as reservation of rights
to terminate the accounts of visitors who use these services in
a manner inconsistent with your Terms of Use, may be appropriate
here.]
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no
longer desire our service, you may [correct, update, delete or deactivate
it] by making the change on our member information page [or by emailing
our Customer Support at EMAIL ADDRESS] or by contacting us by telephone
or postal mail at the contact information listed below.
Security
The security of your personal information is important to us. When
you enter sensitive information (such as credit card number and/or
social security number) on our registration or order forms, we encrypt
that information using secure socket layer technology (SSL). [To
learn more about SSL, follow this link [INSERT LINK].]
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we
receive it. No method of transmission over the Internet, or method
of electronic storage, is 100% secure, however. Therefore, while
we strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can
send email us at [EMAIL ADDRESS.]
Business Transitions
In the event Cherry E-Commerce Pvt. Ltd. goes through a business
transition, such as a merger, acquisition by another company, or
sale of all or a portion of its assets, your personally identifiable
information will likely be among the assets transferred. You will
be notified via [email] [prominent notice on our Web site for 30
days] of any such change in ownership or control of your personal
information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so that you are aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose
it.
We reserve the right to modify this privacy statement at any time,
so please review it frequently. If we make material changes to this
policy, we will notify you here, by email, or by means of a notice
on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy,
please contact us at: [phone, fax, email address, postal address,
Web site URL (help desk or customer support or privacy officer)] |